Frequently asked questions

1. Do I need special software to use the Preset-Packs?

Yes. You need Sylenth1 V3.03 or newer or Serum V.1.215. DAWs such as Ableton, FL Studio, Logic Pro, Cubase, Reason, Pro Tools & others are working with the synths.

2. How will this product be delivered to me and how quickly?

The download for this pack will be enabled in your account immediately after your purchase.

4. What payment options are available?

We accept payment securely through Paypal which also processes credit card and debit cards.

5. What if I’m unsatisfied with the pack?

Here’s the deal. As this product is not a limited release, it is eligible for a 100% lifetime money-back guarantee. If you don’t feel like it helped you improve your music significantly for any reason, just email our support team at perarnau-rafaelbeelitz@t-online.de anytime and we’ll give you a full refund. Try it out 100% risk-free, you have nothing to lose and everything to gain.

6. How do I contact customer support?

Simply email perarnau-rafaelbeelitz@t-online.de and our friendly support team will be more than happy to assist you.

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